ENSURING INCLUSIVITY IN FINANCIAL SERVICES: AN INNOVATIVE APPROACH FOR PEOPLE WITH DISABILITIES AND THE ELDERLY THROUGH AI-POWERED ATMs

Authors

  • Toxtamishov Asliddin Chief Specialist of the Department of ICT Infrastructure Development and Technical Support within the Information Technology Department of JSCB "Business Development Bank", Uzbekistan

Keywords:

Artificial intelligence, ATM, financial inclusivity

Abstract

This article analyzes the issue of enhancing inclusivity in financial services through the example of ATMs equipped with artificial intelligence technologies. Particular attention is given to expanding access to financial services for people with disabilities and the elderly, examining the opportunities for service delivery through interactive interfaces, biometric authentication, and voice commands.

References

Arner, D. W., Barberis, J. N., & Buckley, R. P. (2016). The Evolution of Fintech: A New Post-Crisis Paradigm?Georgetown Journal of International Law, 47(4), 1271–1319.

World Bank Group. (2022). Digital Financial Services and Financial Inclusion: A Roadmap for the Poor and Underserved. Washington, DC: World Bank.

Nassirtoussi, A. K., Aghabozorgi, S., Wah, T. Y., & Ngo, D. C. L. (2015). Text mining for market prediction: A systematic review. Expert Systems with Applications, 41(16), 7653–7670.

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Published

2025-05-01

How to Cite

Toxtamishov Asliddin. (2025). ENSURING INCLUSIVITY IN FINANCIAL SERVICES: AN INNOVATIVE APPROACH FOR PEOPLE WITH DISABILITIES AND THE ELDERLY THROUGH AI-POWERED ATMs. Next Scientists Conferences, 1(01), 138–140. Retrieved from https://www.nextscientists.com/index.php/science-conf/article/view/563